| TERMS AND CONDITIONS
These terms and conditions govern the end user customer's (the "Customer") use of the
internet gaming service available at www.ALLSTARMAHJONG.com (the "Website") provided
by MAHJONG LOGIC LIMITED (the "Internet Gaming Service") and the Customer's
relationship with MAHJONG LOGIC LIMITED (the "Operator"). Mahjong Logic Limited with its
principal office at address, Jubilee Buildings, Victoria Street, Douglas, Isle of Man, IM1 2SH.
The Website Allstar Mahjong with its principal office address, Jubilee Buildings, Victoria
Street, Douglas, Isle of Man, IM1 2SH
The Customer should read these terms and conditions carefully as they affect their rights and
liabilities under the law. If the Customer does not agree with these terms and conditions, they
should not register for or use the Internet Gaming Service. If the Customer has any questions
about these terms and conditions, they should contact SUPPORT@ALLSTARMAHJONG.COM.
Mahjong Logic Limited is licensed and regulated by the Gambling Supervision Commission of
the Isle of Man.
1.
APPLICABILITY OF THESE TERMS AND CONDITIONS
The Internet Gaming Service is provided to the Customer for their personal non-
commercial use subject to these terms and conditions. By registering on the Website and/or
continuing to use the Internet Gaming Service, the Customer agrees to be bound by these
terms and conditions. If there is any inconsistency between these terms and conditions and
any document incorporated by reference, these terms and conditions will prevail.
2.
AMENDMENTS TO THESE TERMS AND CONDITIONS
2.1 The Operator reserves the right to amend these terms and conditions (including to
rectify errors or mistakes discovered on the Internet Gaming Service). However, the Operator
will ensure that any significant changes to these terms and conditions will be notified to the
Customer by an appropriate method (for example via a prominent notice on the Website). The
changes will apply to the use of the Internet Gaming Service after the Operator has given
notice. If the Customer does not wish to accept the new terms and conditions the Customer
should not continue to use the Internet Gaming Service. If the Customer continues to use the
Internet Gaming Service after the date on which the change comes into effect, the Customer's
use of the Internet Gaming Service will be confirmation of the Customer's agreement to be
bound by the new terms and conditions.
2.2 It remains the Customer's responsibility to periodically check these terms and conditions to ensure that they continue to agree with them and the Customer is advised to do so each time they use the Internet Gaming Service. The Customer's continued use of the Internet Gaming Service will be confirmation of their acceptance of any changes to these terms and conditions. Any bet received (but not settled) prior to the time of amendment and notification of the amended terms and conditions will be subject to the pre-existing terms and conditions.
3.
REGISTRATION AND USE OF THE CUSTOMER'S ACCOUNT
3.1 To register for an account to use the Internet Gaming Service (an "Account"), the
Customer must be at least eighteen years of age or the legal age required for gambling in the
Customer's jurisdiction, whichever is the greater. The Customer must ensure that the details
provided by them on registration (or at any time thereafter) are correct and complete and
must inform the Operator immediately of any changes to their details by updating their
Account in order that the Operator can communicate with them effectively. The Operator
reserves the right to request identification documents (e.g. passport or identity cards) for
verification purposes.
3.2 A Customer wishing to place a wager on the Internet Gaming Service should note
that there might be specific laws in their country, place of residence, or the place where the
Customer accesses the Internet Gaming Service, which prohibit gambling. The Customer
warrants to the Operator that they will not access the Internet Gaming Service from within a
jurisdiction that prohibits gambling. Further, the Customer warrants to the Operator that they
will not access (or register for) the Internet Gaming Service at any time if they are a citizen of
a nation state that prohibits its citizens from participating in gambling (regardless of their
location).
3.3 It is the Customer's responsibility to ensure compliance with their applicable local or
national laws before registering for an Account and/or before placing bets on the Internet
Gaming Service. The Customer is encouraged to seek legal advice before registering and/or
placing any bets or depositing any money to verify that their proposed dealings on the
Internet Gaming Service are not contrary in any way to such laws. The Operator does not
accept any responsibility for a Customer's breach of any applicable local or national laws.
3.4 Without limiting clause 3.3, the Operator does not accept bets originating from the
United States of America, accordingly, the Customer warrants that they are not resident
within this jurisdictions.
3.5 When the Customer registers their Account on the Website, they will be asked to
create a login and password (which will be in encrypted form and not accessible by the
Operator). In order to prevent fraud, the Customer must keep this password confidential and
not disclose it or share it with anyone. If the Customer knows or suspects that someone else
knows their password or that any other personal information has been stolen or otherwise
accessed without their authority they should notify the Operator immediately by contacting
SUPPORT@ALLSTARMAHJONG.COM
3.6 If the Operator has reason to believe that there is likely to be a breach of security or
misuse of the Internet Gaming Service, it may require the Customer to change their password
or it may suspend the Customer's Account.
3.7 The Customer will not allow any other person or third party (including, without
limitation, any minor) to use their Account or accept any prize on their behalf. The Customer
is solely responsible for all use of the Internet Gaming Service through their login and
password. Unless caused by the Operator's negligence, any unauthorised use of the login
and password will be the Customer's sole responsibility and deemed the Customer's use. The
Customer will therefore be liable for any such unauthorised use and will not be refunded any
resulting losses on the Internet Gaming Service, regardless of whether or not the third party
who participated had the Customer's consent.
3.8 If an account in inactive for 6 months or longer, the Operator reserves the right to levy
an administration charge of $5.00 per month for maintenance of the Account and set-off such
charges against Gaming Funds in the account. If the Gaming Funds in the Account are less
than $5.00, an administration charge equivalent to the balance would apply and then no
further charge will be levied. If the account remains inactive for 24 months or longer, the
Operator reserves the right to cancel the Account and any balance in the Account will be
deemed abandoned and the Operator shall pay such balance to a registered charity of its
choice.
3.9 The Operator may suspend or terminate the Customer's Account immediately at its
absolute discretion including if the Customer breaches any of their obligations under these
terms and conditions. In this event, the balance of the Customer's Account will be returned to
the Customer.
3.10 The expiry or termination of a Customer's Account for any reason will not affect:
1. any rights, obligations and/or liabilities accrued before the date of termination or expiry; or
2. any rights, obligations and/or liabilities expressed to continue in force after and despite
expiry or termination.
3.11 The Operator reserves the right not to open an Account for any applicant without
having to provide any reason whatsoever. The Operator further reserves the right to
refuse/reject and suspend and/or terminate without prior notification the Account of any
Customer who is suspected of cheating, hacking, attacking, manipulating or damaging the
Operator's normal gaming operations (including the Internet Gaming Service).
3.12 The use of artificial intelligence or "bots" on the Internet Gaming Service is strictly
forbidden. Likewise, any application that uses any or all of the data contained on the Internet
Gaming Service for purposes (including but not limited to commercial purposes) other than
participating in the Internet Gaming Service (e.g. via screen scraping) is prohibited. The
Operator will take measures to prevent and detect the use of programs that are designed to
enable artificial intelligence (non-humans) to utilise or benefit from the data contained on the
Website. Any attempted or actual use of artificial intelligence by the Customer will lead to
termination of their Account in accordance with clauses 3.9 and 3.11.
3.13 The Customer can cancel their Account at any time by informing the Operator in
writing at SUPPORT@ALLSTARMAHJONG.COM If the Customer does so, they must stop using
the Internet Gaming Service.
3.14 The suspension or cancellation of the Customer's Account will not affect either party's
statutory rights or liabilities.
3.15 The Customer may open only one Account. Any additional accounts that are funded
may be closed and the deposit amount returned to the Customer or all such accounts may be
treated as one joint Account, in either case at the Operator's discretion.
4.
LICENCE
4.1 The Operator grants the Customer a personal, non-exclusive, non-transferable and
revocable licence to install and use the software required for the use of the Internet Gaming
Service (the "Software"). The Customer may use the Software solely for participation in the
Internet Gaming Service.
4.2 The Internet Gaming Service and all pictures, graphics, photographs, animations,
videos, music, audio, text and live feeds on the Website and the Software are and will remain
the property of the Operator and are protected by intellectual property laws, including
copyright. They may not be reproduced without the Operator's prior written consent.
4.3 Except as permitted by these terms and conditions, the Customer may not copy, use,
modify, create derivative works from or distribute the Software or written materials associated
with the Internet Gaming Service, decode, reverse engineer, dissemble, decompile or
otherwise translate or convert the Software or any part of it or transfer, loan, lease, assign,
rent or otherwise sublicense the Software or do any of the above to any copy, adaptation,
transcription, or merged portion of the Software. Without limitation, the above activity includes
any form of denting, hacking, manipulating, attacking or damaging of the Internet Gaming
Service.
5.
PAYMENT AND SECURITY
5.1 Money in the Customer's Account is used to place bets with the Operator. The
Customer is not allowed to place a bet greater than the amount deposited in their Account.
Any winnings are placed into the Customer's Account. Deposits and withdrawals are initially
auctioned by the Customer through the My Account pages on the Website and in the
Software.
5.2 The Customer accepts and authorises the Operator to instruct its payment
management company to handle the processing of Account deposits and withdrawals.
Thereby the Customer allows the Operator to give such instructions on the Customer's behalf.
The Operator reserves the right to withhold payment of any funds if suspicion or evidence of
manipulation of the Internet Gaming Service arises. The Operator may take action against the
Customer or any other party who manipulates, or tries to manipulate, the Internet Gaming
Service or any part of it.
The Transaction for Visa and Mastercard will show on your cardholder statement as "Mahjong
-onlineMahjong"
5.3 To maintain a high level of security to protect the Customer's funds, the Operator
performs random security checks. The Customer hereby accepts that the Operator maintains
the right to demand additional documentation in order to verify the Customer's Account details
in the event of such a security check.
5.4 The Customer has the responsibility for checking their available funds in their
Account (the "Gaming Funds") before or after each gaming transaction and prior to departing
from the game session. If the Customer suspects any errors, they must report it immediately
to the Operator before participating in the next or another game. Failure to do so will result in
the Customer waiving their rights to raise future disputes and acceptance of all previous
gaming records as true and correct.
5.5 The Customer must inform the Operator as soon as reasonably possible if they
believe that their Account information is being misused in any way by a third party so that the
Operator may suspend their Account. The Operator will not be held responsible for any
reasonable delay in such suspension.
5.6 Unless otherwise stated in these terms and conditions, no bet can be cancelled once
confirmed by the Operator. All bets stand once confirmed whether the Customer is online or
offline. The Operator reserves the right to refuse any bet.
5.7 To abide by the Operator's Anti Money Laundering policy, it is a requirement by the
Operator that, on the first occasion a Customer requests a withdrawal of funds which exceeds
$3,000 (or currency equivalent) or when taken together with all other payments made to a
Customer within the 30 days immediately preceding the date on which the payment is to be
made, the aggregate amount exceeds $3,000 (or currency equivalent) then satisfactory
evidence of identity must be provided by the Customer. The minimum requirement will be a
copy of a current photo identification document and a copy of a document as proof of
residential address (e.g., bank or credit card statements, utility bill (excluding mobile
telephone account), etc), which must not be more than 90 days old.
5.8 Subject to the terms contained in these terms and conditions or any applicable law,
the Customer may withdraw Gaming Funds from their Account at any time.
5.9 Subject to any limitations imposed by the Operator's payment management company,
any applicable taxes and fees in connection with any awarded prize are the Customer's sole
responsibility. Prizes cannot be transferred, substituted, or redeemed for any other prize.
6.
ANTI-MONEY LAUNDERING PROVISIONS
6.1 In accordance with the Operator's Anti Money Laundering policies, there is a
requirement for the Operator to obtain proof of identity and residential address (which
address must correspond with that registered with the Operator) when the Customer, for the
first time, requests a withdrawal of Gaming Funds which singularly or taken together with
previous withdrawals in preceding 30 days period exceed $3,000.00 or currency equivalent.
Acceptable forms of proof of identity and residence shall be:
1. a valid current photographic identity document (eg, national identity document, passport,
driver's licence, etc);
2. proof of residential address document which must not be older than 90 days (eg, bank or
credit card statements, utility bills (not mobile telephone), etc).
6.2 Upon the compliance of the above requirements by the Customer (the "KYC
Compliance"), then the KYC Compliance shall remain in effect for so long as the documents
submitted shall not be invalidated for any reason whatsoever and the Customer shall be at
liberty to make a request for withdrawals of Gaming Funds at any time.
6.3 The Operator will only credit Gaming Funds into the Account of the Customer that
placed the winning bet. Further, the Operator will only pay out Gaming Funds via the method
that the Gaming Funds were deposited into the Account.
6.4 The Operator reserves the right, at its reasonable discretion, to suspend payment out
of the Gaming Funds, pending a full investigation (including providing details to the relevant
law enforcement agency where appropriate), where it suspects that Betting Funds have been
deposited, and are attempting to be withdrawn, by a Customer for the purposes of money
laundering. An example of where this might occur includes where a Customer deposits a
substantial sum in Gaming Funds and then attempts to withdraw these Gaming Funds having
only conducted minimal betting activity on the Internet Gaming Service. Full repayment of the
Gaming Funds will be made to the Customer where the investigation reveals no evidence of
money laundering.
6.5 Subject to any limitations imposed by the Operator's payment management company
and the terms contained in these terms and conditions, the maximum withdrawal of Gaming
Funds for any one 24 hour period to the Customer is US$50,000 or the currency equivalent.
7.
BETS
7.1 In making a bet, the Customer will determine the amount of his own stake, subject, to
the following:
1. the restrictions on bets set out in this Clause 7.1;
2. the minimum and maximum amount of any bet shall be as indicated on the Internet
Gaming Service;
3. in the event that a Customer gives instructions which the Operator considers ambiguous,
the Operator shall be entitled to treat the entire bet as void. In such circumstances, the
decisions of the Operator shall be final and binding on the Customer; and
4. if a Customer places a bet, the stake for which would exceed any limits adopted pursuant
to this Clause 7.1, the stake amount in excess of the limit shall be disregarded and this
element of the bet will be void.
7.2 If a bet is not made in full or if details of it are missing, the Operator may, at its
discretion, deem such bet to be void.
7.3 Subject to Clause 7.4, a Customer may send multiple copies of the same bet in which
case all such bets will be treated as separate bets. If a Customer submits a number of bets
(whether identical or different), they will be dealt with by the Operator in the order in which
they are received.
7.4 The Customer must make their bets as an individual. The Operator will be entitled to
reject and treat as void a series of identical bets from different Customers or where the
Operator suspects that Customers are acting in collusion or as a syndicate with any other
individual(s) and will be entitled to refuse payment of any winnings.
7.5 In making a bet, the Customer represents and warrants to the Operator to not
knowing nor having any influence over the outcome of the event in respect of which the bet is
made. If the outcome is known, the Operator may treat the bet as void.
7.6 In order to make a bet, there must be available Gaming Funds in the relevant
Customer's Account equal to or exceeding the amount of the stake. If the Customer's
available Gaming Funds do not cover the aggregate stakes wagered at any one time, the
Operator will refuse the bets.
7.7 Where a manifest error or systems failure results in incorrect or erroneous game
results, any bet (or part of a bet) made will be void. If such error is noticed beforehand, the
Operator will immediately void the game and return all bets placed to the Customer's
Account.
7.8 Where a bet is settled incorrectly due to, for example, an erroneous result being
recorded on the Internet Gaming Service, such settlement will be invalid and reversed. If the
Customer has insufficient Gaming Funds to permit such a reversal, they will be required to
return the erroneously credited funds in accordance with Clause 11.4.
7.9 The Operator may, at any time, in its absolute discretion and without giving any
reason or advance notice, suspend a game, cease betting on a game, refuse to accept any
bet or any part of a bet and/or suspend or close any Customer's Account.
8.
PLACING A BET
8.1 Bets may only be placed via the Website, unless an alternative prior arrangement has
been made with the Operator (the "Betting Method").
8.2 A bet is accepted only when confirmed in accordance with the procedures stated in
the Gaming Rules.
8.3 If a bet is declared "invalid" or "void" for the purposes of these terms and conditions,
the amount of the bet will be reversed to the Customer's Account.
8.4 The deadline for placing bets will in each case be determined by the Operator.
Notwithstanding the foregoing, if a bet is placed after the commencement of the event in
respect of which the bet is made, the bet will be invalid. Disputes over the times when bets
are placed will be finally settled by reference to the Operator's transaction log.
8.5 The Customer will be responsible for ensuring that their bets are correct. Bets placed
and accepted within the relevant time limit may not be revoked or changed except as
expressly provided in these terms and conditions.
8.6 The Operator assumes no responsibility for typing, transmission and/or evaluation
errors in respect of any bets and shall be entitled (after the event, if necessary) to correct
manifest errors relating to the reporting of results.
9.
RESULTS AND EVALUATION OF BETS
9.1 The Customer acknowledges that the Operator's Random Number Generator
("RNG") will determine the shuffling and dealing of tiles, shaking of the dice, the outcome of
the games and other randomly generated events that are part of the Internet Gaming Service
and that the Customer agrees to accept such shuffling and dealing of tiles, shaking of the dice
and the outcomes of the game and other randomly generated events performed by the RNG,
as final and conclusive.
10.
SPECIAL RULES FOR SPECIFIC GAMES
10.1 In addition to accepting these Terms and Conditions, you acknowledge and agree to be
bound by the "House Rules" and "Game Rules" which are posted on
ALLSTARMAHJONG.com and amended from time to time by us. In addition, you must
comply with "table stakes" rules as set out by us from time to time.
You may not remove money from the table during a playing session.
Players are asked to refrain from "table talk" or "coffee-housing" or talking during a hand in a
way that compromises an opponent's hand. This applies if you are playing in the hand or
watching the hand. Repeated abuse of this aspect of player behaviour will result in
suspension or permanent restriction of play.
Abusive or offensive language or other behaviour considered inappropriate by
ALLSTARMAHJONG.com in the context of the product will not be tolerated. Bad behaviour or
offensive language identified by ALLSTARMAHJONG.com or brought to its attention will be
dealt with swiftly, and may result in a suspension or loss of playing privileges or such other
action as may be decided by Us.
It is your responsibility to read and understand the rules of each Game. You acknowledge
and agree to abide by the rules of each of the Games as published and periodically changed
on Our site. Such rules that are referenced herein are incorporated hereto, form part of these
Terms and Conditions. Wagers on the Games may only be placed through your personal
account on this site. We shall not accept wagers in any other form or by any other means.
11.
THE CUSTOMER'S REPRESENTATIONS
11.1 The Customer represents, warrants and certifies that they have reached the age of
18 or the legal age required for gambling in the Customer's jurisdiction, whichever is the
greater. The Customer also warrants that they will not access the Internet Gaming Service
from within a jurisdiction that prohibits gambling nor will they access (or register to use) the
Internet Gaming Service at any time if they are a citizen of a nation state that prohibits its
citizens from participating in gambling (regardless of their location).
11.2 The Customer represents, warrants and certifies that they fully accept that all
computer instructions and responses sent over the Internet to and from the Internet Gaming
Service and the Software will be binding on the Customer.
11.3 The Customer understands that by using the Internet Gaming Service they may lose
money on bets placed and they accept full responsibility for such loss. The Customer agrees
that their use of the Website is at their sole risk.
11.4 Should funds be credited to or debited from a Customer's Account in error, it is the
Customer's responsibility to notify the Operator of the error without delay. Any sums credited
to the Customer due to the error will be deemed invalid and must be returned to the Operator.
Funds credited to an Account in error are not available to bet with and the Operator reserves
the right to void any transaction involving such funds. For the avoidance of doubt, where the
Customer has a credit balance and further sums are erroneously added to this, the Customer
is permitted to transact up to the level of funds available in their Account excluding the
erroneously added funds. The Customer agrees to indemnify the Operator for the return of
any erroneously credited funds that the Customer has withdrawn.
12.
NO WARRANTY
12.1 The Operator will endeavour to provide the Internet Gaming Service using its
reasonable skill and care. The Operator makes no further warranty or representation, whether
express or implied, in relation to the Internet Gaming Service. Any implied warranties or
conditions relating to satisfactory quality, fitness for purpose, completeness or accuracy are
hereby excluded.
12.2 The Operator makes no warranty that the Internet Gaming Service will meet the
Customer's requirements or will be uninterrupted, timely, secure or error-free, that defects will
be corrected, or that the Internet Gaming Service or the server that makes it available are free
of viruses or bugs, nor does the Operator make any warranty as to the full functionality,
accuracy, reliability of the materials supplied by the Operator or results of the Internet Gaming
Service or the accuracy of any information obtained by the Customer through the Internet
Gaming Service.
12.3 The Customer should be aware that the quality of connections via the internet
connection to the Internet Gaming Service varies from customer to customer and may not be
absolutely stable. The Operator is not responsible for any misplaced bets. All bets placed will
be based on the bet records in the Operator's system.
12.4 The Operator carries out regular maintenance to its the Internet Gaming Service to
ensure, as much as possible, that an optimum gaming experience is provided to the
Customer. During such maintenance sessions, the Customer acknowledges and agrees that
access to the Internet Gaming Service may be limited to allow for such necessary repairs,
maintenance or the introduction of new facilities or services. The Operator will make
reasonable efforts to notify Customers of such downtime in advance of it occurring (whether
via an advance schedule of downtime or period notifications on the Internet Gaming Service)
and resume the service as soon as it reasonably can.
13.
LIMITATION OF LIABILITY.
13.1 The Customer agrees that their use of the Internet Gaming Service is at their sole risk.
13.2 The Operator will not be liable in contract, tort, negligence, or otherwise, for any loss
or damage whatsoever arising from or in any way connected with the Customer's use of the
Internet Gaming Service, whether direct or indirect, including, without limitation, damage for
loss of business, loss of profits, business interruption, loss of business information, loss
arising from downtime or any other pecuniary or consequential loss (even where the Operator
has been notified by the Customer of the possibility of such loss or damage). Further, liability
for such damage will be excluded, even if the exclusive remedies provided for in these terms
and conditions fail for their essential purpose.
13.3 The Operator will not be liable or responsible to the Customer for any loss or damage
incurred or suffered by the Customer as a result of any suspension or stoppage (whether
temporary or permanent) of the Internet Gaming Service arising from any governmental order
or change in policy by the regulator.
13.4 The Operator will not be responsible or liable to the Customer for any loss of content
or material uploaded or transmitted through the Internet Gaming Service and the Customer
confirms that the Operator will not be liable to the Customer or any third party for any
modification to, suspension of or discontinuance of the Internet Gaming Service.
13.5 The Operator reserves the right to withdraw the Internet Gaming Service or elements
of the Internet Gaming Service at any time, and will not be liable to the Customer as a result
of any such action.
13.7 The Operator will not be responsible for any breach of these terms and conditions
caused by circumstances beyond its reasonable control.
13.7 The Operator will not be liable to the Customer for any use of the Internet Gaming
Service that is contrary to the law of the jurisdiction in which the Customer is located. The
Customer should note that where local law prohibits their participation in the Internet Gaming
Service, it is contrary to these terms and conditions for the Customer to participate in the
Internet Gaming Service.
13.8 Certain statutes, rules and regulations may imply certain non-excludable warranties
or conditions and to the extent such are not permitted to be excluded, the Operator's liability
for breach of such conditions or warranties and the Customer's sole and exclusive remedy will
be limited to the reimbursement of the Customer's available Gaming Funds at the time of the
breach including any portion of that balance placed as a bet on any part of the Internet
Gaming Service.
14.
INDEMNITY
14.1 The Customer agrees fully to indemnify, defend and hold the Operator, and its
officers, directors, employees, agents and suppliers, harmless immediately on demand, from
and against all claims, liabilities, damages, losses, costs and expenses, including legal fees,
arising out of any breach of these terms and conditions by the Customer or any other
liabilities arising out of the Customer's use of the Internet Gaming Service or use by any other
person accessing the Internet Gaming Service using the Customer's Account details.
14.2 The Customer agrees fully to indemnify, defend and hold the Operator, and its
officers, directors, employees, agents and suppliers, harmless immediately on demand, from
and against all claims, liabilities, damages, losses, costs and expenses, including legal fees,
arising out of any breach of warranties or representations including, but not limited to, the
representations that the Customer is not a citizen or a resident of a country which prohibits
such gaming activities nor will they access the Internet Gaming Service from a jurisdiction
where such betting activity is prohibited by law.
14.3 The Customer will indemnify the Operator for all losses and damages suffered by the
Operator as a result of wrongdoings and/or fraud committed by the Customer or group of
Customers acting in concert or as a syndicate. "Wrongdoings and/or fraud" will include but
not be limited to attempts to breach the Gaming Rules, single account per player rule, to
exceed the betting limits, hacking, use of artificial intelligence or bots, providing false personal
information, and/or any actions and/or omissions which the Operator reasonably deems to be
a fraud and/or wrongdoings.
15.
TRANSFER
The Customer may not transfer any of their rights under these terms and conditions
to any other person. The Operator may transfer its rights under these terms and conditions to
another business where the Operator reasonably believes that the Customer's rights will not
be affected.
16.
THIRD PARTY CONTENT
16.1 The Internet Gaming Service provides content from other Internet sites or resources
("Third Party Content") and while the Operator takes all reasonable steps to ensure that
material included on the Internet Gaming Service is correct, reputable and of high quality, the
Operator does not make any warranties or guarantees in relation to Third Party Content and
will not be held liable by the Customer for any such Third Party Content. If the Operator is
informed of any inaccuracies in the Third Party Content contained on the Internet Gaming
Service, it will attempt to correct the inaccuracies as soon as it reasonably can.
16.2 The Operator make no representations or warranties regarding any third party
websites linked to the Internet Gaming Service ("Linked Sites"), the entities which operate the
Linked Sites or which feature on the Linked Sites. The Operator will not accept liability for any
loss (including any indirect or consequential loss) or damage the Customer may suffer directly
or indirectly as a result of using any of the Linked Sites or relying on any material contained
therein. The Customer acknowledges that the Customer's access to and use of any of the
Linked Sites is entirely at their own risk.
17.
THIRD PARTY RIGHTS
Except insofar as these terms and conditions expressly provides that a third party
may in their own right enforce a term of these terms and conditions, a person who is not a
party to these terms and conditions has no right under local law or statute to rely upon or
enforce any term of these terms and conditions.
18.
TECHNICAL MALFUNCTIONS
18.1 The Customer fully accepts and agrees that random number generator ("RNG")
software will determine the shuffling and dealing of tiles, shaking of the dice and other
randomly generated events required in the Internet Gaming Service. If there is a discrepancy
between the result showing on the Software and the Operator's server, the result showing on
the Operator's server will govern the result of the Internet Gaming Service. In the event of
system malfunction or damage, which results in the loss of data, the Operator will make
reasonable efforts to recover all historic data and all recovered data will be deemed official.
18.2 Any failure on the Customer's side including but not limited to network connection or
computer problems, will not void the game result. The Customer can check their own hand history in the "my account" section after logging into the game client.
19.
SETTLEMENT OF DISPUTES
The Customer understands and agrees that (without prejudice to their other rights
and remedies, including the referral to an agreed dispute resolution process) the Operator's
records and subsequent management decision will be the final authority in determining the
terms of the Customer's participation in the Internet Gaming Service, the activity resulting
there from and the circumstances in which they occurred.
20.
NOTICES
If the Customer has any dispute with regard to any outcome of the games or any
other activity, the Customer must submit their complaint to the Operator in writing within
fourteen (14) days of the incident by email to SUPPORT@ALLSTARMAHJONG.COM Any notice
the Operator gives to the Customer (save as otherwise set out herein) will be sent to the
email address that the Customer provided when the Customer registered the Customer's
Account. It is the Customer's responsibility to give the Operator notice of any changes to this
address by writing to SUPPORT@ALLSTARMAHJONG.COM setting out the updated details and
to regularly check the Customer's email account for emails from the Operator.
21.
GENERAL
21.1 If any part of these terms and conditions will be deemed unlawful, void or for any
reason unenforceable, then that provision will be deemed to be severable from these terms
and conditions and will not affect the validity and enforceability of any of the remaining
provisions of these terms and conditions.
21.2 The time stamp on all records either stored in or written to the Operator's
transactional database including but not limited to bets (whether accepted or declined),
announcements, messages and reports shall be recorded as Greenwich Mean Time (GMT)
plus 0 hours.
21.3 No waiver by the Operator of any of these terms and conditions will be construed as
a waiver of any preceding or succeeding breach of any of these terms and conditions.
21.4 Unless otherwise expressly stated, nothing in these terms and conditions will create
or confer any rights or any other benefits in favour of any person other than the Customer and
the Operator.
21.5 Nothing in these terms and conditions will be construed as creating any agency,
partnership or any other form of joint enterprise between the Customer and the Operator.
21.6 Clause 14 (Indemnity) will continue in force after and despite expiry or termination
(for whatever reason).
21.7 The Customer agrees to be bound by and adhere to the Gaming Rules in their
participation in the Internet Gaming Service. The Operator also reserves the right to modify
the Gaming Rules, including table limits and game features.
21.8 The Operator may update these terms and conditions from time to time for legal or
regulatory reasons or to allow the proper operation of the Internet Gaming Service.
21.9 These terms and conditions, as published in English from time to time, govern this
contract. Translations into other languages are made as a service and are made in good faith.
In the event of ambiguity between the English version and a translation, the English version
prevails over any translation.
21.10 These terms and conditions contain the entire agreement between the Customer and
the Operator relating to the Internet Gaming Service. The Customer confirms that, in agreeing
to accept these terms and conditions, the Customer has not relied on any representation save
insofar as the same has expressly been made a representation in these terms and conditions.
The Customer agrees that the Customer will have no remedy in respect of any
misrepresentation which has not become a term of these terms and conditions save that the
Customer's agreement will not apply in respect of any fraudulent or negligent
misrepresentation whether or not such term has become a term of these terms and
conditions.
21.11 The Internet Gaming Service is subject to the laws and regulations of the Isle of Man
and any dispute arising out of or relating to these terms and conditions, the Internet Gaming
Service, prizes, web site, Software, the Operator, the developer of the Software, and/or the
Operator's payment management company will be governed by the laws and the Courts of
the Isle of Man.
Under the Online Gambling Regulation Act 2001 online gambling debts are usually enforceable in the Isle of Man.
22.
RESPONSIBLE GAMBLING
The Operator is committed to responsible gambling. To see our responsible gambling policy,
please click here.
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